IT Support & Consulting

Unlimited & Proactive Technology Support

IT Support & Consulting

We‘re ready to take technology off of your plate for good with comprehensive IT support that improves productivity and enhances your team’s core service offerings. From 24/7 security monitoring to help desk support, Contango is ready to quickly and efficiently deal with your technical issues and get your team back on track, focused on what matters most to you.

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Google Reviews
Steven Thomson
Steven Thomson
16:28 05 Jan 22
Contango is ON IT! My firm's IT services completely improved once we started working with Contango's team. They're responsive, thorough, and incredibly kind in their communication. I would suggest Contango to anyone seeking to bring clarity and efficiency to their technology operations. 5 stars.
Paul Weller
Paul Weller
18:04 28 Apr 22
Contango has done an excellent job with handling our company's IT. Our whole firm is remote and they have stayed on top of regular updates and questions. Their response time to e-mails is extremely quick and they always follow up to ensure that any problems are resolved. I would highly recommend them.
Dominic Piccirillo
Dominic Piccirillo
15:29 03 Nov 21
Contango just successfully moved us from Rackspace to Office 365, providing great support before/after the move. We've been working with them for over 3 years for all IT support, computers, cloud, etc. Once in a while I need to escalate an issue and when I do, they throw a bunch of senior people at the issue. Love their professionalism and drive to get any issues resolved in a timely manner. This helps us grow.
Pattie Tope
Pattie Tope
19:17 11 Feb 22
We are a new client with Contango IT. So far it has been a positive experience! Helpdesk is very responsive and dependable. I appreciate the ease of communication and smooth onboarding process as new client.
Mary-Frances Winters
Mary-Frances Winters
21:38 15 Mar 22
Contango service is superior. Every support technician that I have encountered has been responsive, extremely polite, patient and knowledgeable. Their response time is excellent. I always hear from someone within 1-2 hours.
Susan Harris
Susan Harris
20:30 22 Mar 22
Contango is a pleasure! No matter what computer problems we are having, we are able to contact Contango to get a solution. The tech experts are professional, answer all questions (even the stupid ones), and are good with following up to make sure the problem has been resolved. We don't contact them often, as our computers are usually humming along just fine but it is reassuring to know that, when needed, help is just a call/click away.
Christopher Napier
Christopher Napier
18:07 06 Jun 22
Contango has been a great IT partner for our law firm, and has proven knowledgeable, practical, and responsive.
Geoff Stanton
Geoff Stanton
01:23 10 Nov 22
Been using ContangoIT for about a year and very happy with the results! They're a great team and have worked with us not only on improvements but also cost savings.
Nik Levis
Nik Levis
17:56 20 Sep 21
I run a recruiting company that has 20 full time employees. We use Contango for everything from helpdesk to strategy. They're smart, they think ahead, they're quick to respond to requests.
Renuka Khanna
Renuka Khanna
20:57 17 Aug 21
We've been happy clients of Contango IT for the last 8 years. Over that period, we want them to make suggestions on how to improve our technology, which they always do. They act as our CTO, and we trust and rely on their opinion. We loved the move to Contango Unlimited, now it's one monthly fee for unlimited support instead of random amounts. We know we don't have to "watch the clock" when calling, and we can call as much as we want. Their response time and customer service have always been great. They are a partner and extension of our team, not just a vendor!
Taylor Tobey
Taylor Tobey
15:43 07 Mar 23
Quick and efficient helping with tech issues
Mark DeRosa
Mark DeRosa
20:16 28 Sep 21
We have been a customer with Contango for 6+ years. Our business requires great attention to protecting client data. Contango keeps us abreast of the latest in cyber-security. Excellent response time and expertise for our day-to-day support and project management on the hardware and software side
Viviana Torres
Viviana Torres
18:56 11 Apr 22
Contago has been super responsive and helpful with my requests! Glad to have a great team supporting the organization!
Catya Craig
Catya Craig
17:19 06 Jan 22
Eugene was a pleasure to work with. Very knowledgeable and resolved my issue rather quickly.
Sutton Shealy
Sutton Shealy
15:48 07 Feb 23
Always quick, thorough attention and response. Would 100% recommend.
Matt Z Chan (曾梓翰)
Matt Z Chan (曾梓翰)
18:12 06 Oct 22
TANGO WITH CONTANGOFriendly staff. The company i'm with in NYC contracts contango & so far the energy of the team i've been dealing with for IT issues has been great.The service is friendly, professional and knowledgeable. They have cross industry knowledge (we're in CAD & design), and are knowledgeable with niche accounting systems.
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What We Cover (and more...)

Security Monitoring & Optimization

Your company’s data is safe & secure in our experienced hands. We implement and maintain processes and checklists to ensure maximum protection while constantly monitoring for incoming threats and vulnerabilities.

Disaster Recovery & Backup Services

In case of a fire, flood, or electrical emergency, other providers can take up to 10 days to return your team to normal operations. With Contango’s backup and disaster recovery services, your company can be back online within a matter of hours.

Cloud Technologies & Remote Access

Having quick and reliable remote access to your important data and collaborative applications like Office 365 and G-Suite makes doing business more convenient and efficient. Leverage our powerful cloud storage solutions to remain operational and flexible in any situation.

Network Installation & Maintenance

If your networks and servers aren’t properly configured and maintained, your team’s productivity suffers. Our specialists are trained to take care of all of your evolving network needs. From routers and firewalls to wifi internet and phone services, we can handle it all.

Help Desk Support

Our friendly and knowledgeable staff cares about your business and wants to keep you on the right track. We provide efficient, timely, and unlimited help desk support to your team for any issues or roadblocks that come along.

Dedicated CIO Services

By leveraging our decades of professional expertise and knowledge, we can help you create and implement a strategy that accounts for your team’s strengths. Contango Unlimited includes a dedicated CIO to make sure we achieve your technology goals together.

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We've Got You Covered, Nationwide

No matter your location, Contango can help take technology off of your plate.

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Our Packages

Contango Unlimited

Security+

  • Contango Unlimited

    Perfect for

    Companies with sensitive and private data, or with compliance issues.

    Key features

    • Unlimited Onsite and Remote End-User Support, Windows, Mac and Mobile

    • 60 - 90 Second End-User Response Time via Chat

    • Unlimited Onsite and Remote Network Support

    • Quarterly or Periodic Business Reviews with your Outsourced CTO/CIO

    • Proactive Patching and Remote Management of Servers and Workstations

    • Anti-Virus and Network Security Installation, Patching, Monitoring and Maintenance

    • Additional Features

      Additional Features

      • Full Management and Inventory of IT Assets

      • Onboarding and Offboarding of Employees Documentation and Implementation

      • Secure Remote Software for your Staff, LogMeIn Pro License

      • Predictive Hardware Failure Notificationand Support

      • Backup Monitoring and Remediation of Servers and Workstation

      • Firewall Management, Maintenance, Upgrades

      • Virus and Malware Proactive Monitoring and Immediate Removal

      • Line of Business Application Support, Vendor Management

      • Internet Carrier Issues

      • Phone Vendor Coordination and Troubleshooting

      • Mobile Device Management

      • Multi-Factor Authentication Setup and Support

      • Email Encryption and Secure Portal Setup, Access and Support

  • Security+

    Perfect for

    Companies with sensitive and private data, or with compliance issues.

    Everything included in Contango Unlimited, plus

    • Unlimited End User Security Awareness Training

    • Year-Round Phishing/Spoofing Campaign

    • Unlimited Dark Web Monitoring for up to 10 Domains

    • DNS Protection Services for all Devices and Browsers

    • Advanced Multi-Factor Authentication on all Applications

    • Advanced Email Backup and Archiving

    • Advanced SPAM Filtering and Archiving

    • 24x7 Security Operations Center that handles

      • Shadow Copy and Ransomware Rollback

      Immediate Risk Identification

      Analyze Quarantined Applications

      Next-Gen Threat Detection and Remediation

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Our Technology Partners

Working consistently and constantly with some of the largest and most well-known names in the tech enterprise industry, we’re your go-to experts for hardware, software, and general support.

We’ll Let The Numbers Speak

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Threats Blocked

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Customer Satisfaction

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Our Approach

What does it look like when you partner with Contango? First, our certified experts capture your needs, your current infrastructure, and your future goals. This important information then informs the basis for all of the recommendations and services we can customize to fit your growing organization. Contango will continue to proactively evaluate your business’s technical setup and provide metrics for short-term and long-term success.

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  • 1Needs Assessment

    We schedule a comprehensive assessment to review your current state of business and the long-term technology needs required for growth.

  • 2Plan Review

    We provide a comprehensive document outlining recommendations that include vulnerabilities, areas of improvement, and associated fees.

  • 3Project Implementation

    We execute, standardize, and equip you for growth, preparing us to function as if we were your internal IT department.

  • 4Unlimited Support

    We begin unlimited support that includes periodic business reviews, road mapping, budgeting, disaster recovery planning, accountability

Knowledge base

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You Are One Click Away From a Game Changing IT Support

Contact us today

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