IT Support & Consulting

Unlimited & Proactive Technology Support

IT Support & Consulting

We‘re ready to take technology off of your plate for good with comprehensive IT support that improves productivity and enhances your team’s core service offerings. From 24/7 security monitoring to help desk support, Contango is ready to quickly and efficiently deal with your technical issues and get your team back on track, focused on what matters most to you.

Google Reviews
Steven ThomsonSteven Thomson ★★★★★ Contango is ON IT! My firm's IT services completely improved once we started working with Contango's team. They're responsive, thorough, and incredibly kind in their communication. I would suggest Contango to anyone seeking to bring clarity and efficiency to their technology operations. 5 stars.Paul WellerPaul Weller ★★★★★ Contango has done an excellent job with handling our company's IT. Our whole firm is remote and they have stayed on top of regular updates and questions. Their response time to e-mails is extremely quick and they always follow up to ensure that any problems are resolved. I would highly recommend them.Dominic PiccirilloDominic Piccirillo ★★★★★ Contango just successfully moved us from Rackspace to Office 365, providing great support before/after the move. We've been working with them for over 3 years for all IT support, computers, cloud, etc. Once in a while I need to escalate an issue and when I do, they throw a bunch of senior people at the issue. Love their professionalism and drive to get any issues resolved in a timely manner. This helps us grow.Pattie TopePattie Tope ★★★★★ We are a new client with Contango IT. So far it has been a positive experience! Helpdesk is very responsive and dependable. I appreciate the ease of communication and smooth onboarding process as new client.Mary-Frances WintersMary-Frances Winters ★★★★★ Contango service is superior. Every support technician that I have encountered has been responsive, extremely polite, patient and knowledgeable. Their response time is excellent. I always hear from someone within 1-2 hours.Susan HarrisSusan Harris ★★★★★ Contango is a pleasure! No matter what computer problems we are having, we are able to contact Contango to get a solution. The tech experts are professional, answer all questions (even the stupid ones), and are good with following up to make sure the problem has been resolved. We don't contact them often, as our computers are usually humming along just fine but it is reassuring to know that, when needed, help is just a call/click away.Christopher NapierChristopher Napier ★★★★★ Contango has been a great IT partner for our law firm, and has proven knowledgeable, practical, and responsive.Jason HavensJason Havens ★★★★★ I've been working with Contango IT for almost 10 years, first as a client where they handled our day to day IT for years. After I sold my business to a larger company, we started bringing Contango IT into job after job to help us with our own clients and their technology needs. Their professionalism, consistency and general quality of product (especially at affordable rates) has made it so we keep coming back to work together on more jobs. Thank you so much Contango IT!!Amanda LoydAmanda Loyd ★★★★★ We have used Contango for less than a year but they are always helpful and friendly when I request assistance. They recently helped remove some software from my device and it was an easy process. Much easier than if I was just sent instructions on how to attempt it myself!Mark SheeranMark Sheeran ★★★★★ Contango handled everything IT for our 40+ person engineering firm from consulting to support to strategy. Contango is obsessed with the customer experience and always does the right thing. We had a particularly challenging project and Contango did not hesitate for a second to get all hands on deck, listen to our issues, and work tirelessly to solve it for us. I would recommend them very highly to anyone looking for best in class IT consulting service and support.Zhao TTMCZhao TTMC ★★★★★ Contango has provided excellent support for my company with quick response times. Vinod, Marc, and Tom has been great at understanding what we need to grow and the level of urgency needed for emergencies. Definitely recommend.Mark DeRosaMark DeRosa ★★★★★ We have been a customer with Contango for 6+ years. Our business requires great attention to protecting client data. Contango keeps us abreast of the latest in cyber-security. Excellent response time and expertise for our day-to-day support and project management on the hardware and software sideMatt Z Chan (曾梓翰)Matt Z Chan (曾梓翰) ★★★★★ TANGO WITH CONTANGOFriendly staff. The company i'm with in NYC contracts contango & so far the energy of the team i've been dealing with for IT issues has been great.The service is friendly, professional and knowledgeable. They have cross industry knowledge (we're in CAD & design), and are knowledgeable with niche accounting systems.Steffanie PetersonSteffanie Peterson ★★★★★ We have been using Contango IT for a little over five years now and can say with complete confidence that we have never really had a single issue that wasn't resolved quickly and efficiently. Plus, their team is always professional and helpful!Kaleb BeckettKaleb Beckett ★★★★★ Great service with a very knowledgeable and helpful team! Great IT partner.Susan BeharrySusan Beharry ★★★★★ Quick and accurate response received. Very appreciative of the recommendation needed.js_loader See All Reviews

What We Cover (and more...)

Security Monitoring & Optimization

Your company’s data is safe & secure in our experienced hands. We implement and maintain processes and checklists to ensure maximum protection while constantly monitoring for incoming threats and vulnerabilities.

Disaster Recovery & Backup Services

In case of a fire, flood, or electrical emergency, other providers can take up to 10 days to return your team to normal operations. With Contango’s backup and disaster recovery services, your company can be back online within a matter of hours.

Cloud Technologies & Remote Access

Having quick and reliable remote access to your important data and collaborative applications like Office 365 and G-Suite makes doing business more convenient and efficient. Leverage our powerful cloud storage solutions to remain operational and flexible in any situation.

Network Installation & Maintenance

If your networks and servers aren’t properly configured and maintained, your team’s productivity suffers. Our specialists are trained to take care of all of your evolving network needs. From routers and firewalls to wifi internet and phone services, we can handle it all.

Help Desk Support

Our friendly and knowledgeable staff cares about your business and wants to keep you on the right track. We provide efficient, timely, and unlimited help desk support to your team for any issues or roadblocks that come along.

Dedicated CIO Services

By leveraging our decades of professional expertise and knowledge, we can help you create and implement a strategy that accounts for your team’s strengths. Contango Unlimited includes a dedicated CIO to make sure we achieve your technology goals together.

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We've Got You Covered, Nationwide

No matter your location, Contango can help take technology off of your plate.

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Our Packages

Contango Unlimited

Security+

  • Contango Unlimited

    Perfect for

    Companies with sensitive and private data, or with compliance issues.

    Key features

    • Unlimited Onsite and Remote End-User Support, Windows, Mac and Mobile

    • 60 - 90 Second End-User Response Time via Chat

    • Unlimited Onsite and Remote Network Support

    • Quarterly or Periodic Business Reviews with your Outsourced CTO/CIO

    • Proactive Patching and Remote Management of Servers and Workstations

    • Anti-Virus and Network Security Installation, Patching, Monitoring and Maintenance

  • Security+

    Perfect for

    Companies with sensitive and private data, or with compliance issues.

    Everything included in Contango Unlimited, plus

    • Unlimited End User Security Awareness Training

    • Year-Round Phishing/Spoofing Campaign

    • Unlimited Dark Web Monitoring for up to 10 Domains

    • DNS Protection Services for all Devices and Browsers

    • Advanced Multi-Factor Authentication on all Applications

    • Advanced Email Backup and Archiving

    • Advanced SPAM Filtering and Archiving

    • 24x7 Security Operations Center that handles

    • Shadow Copy and Ransomware Rollback

      Immediate Risk Identification

      Analyze Quarantined Applications

      Next-Gen Threat Detection and Remediation

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Our Technology Partners

Working consistently and constantly with some of the largest and most well-known names in the tech enterprise industry, we’re your go-to experts for hardware, software, and general support.

We’ll Let The Numbers Speak

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Customer Satisfaction

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Our Approach

What does it look like when you partner with Contango? First, our certified experts capture your needs, your current infrastructure, and your future goals. This important information then informs the basis for all of the recommendations and services we can customize to fit your growing organization. Contango will continue to proactively evaluate your business’s technical setup and provide metrics for short-term and long-term success.

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  • 1Needs Assessment

    We schedule a comprehensive assessment to review your current state of business and the long-term technology needs required for growth.

  • 2Plan Review

    We provide a comprehensive document outlining recommendations that include vulnerabilities, areas of improvement, and associated fees.

  • 3Project Implementation

    We execute, standardize, and equip you for growth, preparing us to function as if we were your internal IT department.

  • 4Unlimited Support

    We begin unlimited support that includes periodic business reviews, road mapping, budgeting, disaster recovery planning, accountability

You Are One Click Away From a Game Changing IT Support

Contact us today

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